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CFM is seeing an increasing number of complaints under Billing and Charging category, specifically on Direct Carrier Billing (DCB).
CFM – Developing Trend on Bill Shock Due to Direct Carrier Billing Read More
MCO: CFM hopes that service providers can ensure that the quality of the free internet package service provided to consumers is at the highest level.
MCO: Telcos To Ensure the Best Service for Free Internet Read More
CFM Dialogue 2019 with the theme “Consumer Protection in the Era of Spam, Scam and Fraud” is focused on educating consumers.
CFM Dialogue 2019: Stay Safe Online from Spam, Scam & Fraud Read More
The Triple M Explorace event was held to build the connection between the CFM, MTSFB, the public and the industry members such as MCMC.
CFM, MTSFB, MMU Advocates Consumer Through a Synergy Programme Read More
CFM continues to reach the consumers by introducing its first mobile application, MY Mobile Rights (MMR). Looking at the rising number of smart phone users in Malaysia, the app is developed with the objective to facilitate consumer engagement and promote self-education.
New CFM My Mobile Rights application Read More