Report Celcom Network outages over here.
What is a mobile network outage? You have good signal (4-5 bars) on your phone, but you can’t make calls or in some cases can’t receive calls. Or you don’t have signal anywhere you go. Or you are connected to 3G/4G but can’t use Internet. The issue affects a large area or city, for example the whole Shah Alam area.
What causes mobile network outages? It is generally caused by fiber cut, power outages, switches/routers problem at the Telco data centre, unscheduled maintenance, glitch, etc.
Note: Only report city wide outages involving either voice, data on 4G, 3G, 2G. Example: The whole Celcom network in KL is down. For unstable connection, no coverage, report at this link [here].
Current Celcom Network Status: No known issues, all normal.
