Swap Device Solutions Sdn. Bhd. (SWAP), a leading provider of device protection and supply chain services, has partnered with TNG Digital Sdn. Bhd. (TNG Digital) to launch a new device protection service in the Touch ‘n Go eWallet. This collaboration aims to provide users with added security for their mobile devices, addressing the vulnerabilities we face in this digital age.
In our modern world, smartphones have become an essential part of our lives, serving as navigation tools, cameras, and digital wallets. However, the more we depend on our smartphones, the more exposed we are to accidental damages that aren’t covered by the standard manufacturer’s warranty. This is where Swap Protect comes in.
Swap Protect is a device protection program designed to safeguard your device against specific types of damage not covered by the manufacturer’s warranty. These include issues like cracked screens, accidental damage, and liquid damage.
Accidental Damage Coverage involves protecting your device from sudden, unexpected physical damage like cracked screens or other external damage that causes your device to malfunction. It covers incidents such as accidental drops, spills, and impacts. For example, if your smartphone falls and the screen shatters, this coverage typically includes the cost of repairing or replacing the damaged device, with a small service request fee.
Screen Crack Coverage, on the other hand, focuses specifically on covering cracked or shattered screens resulting from accidental drops or impacts. The protection plan will take care of the expenses for repairing or replacing the damaged screen, also with a nominal service request fee.
The benefits of Swap Protect are:
- Easy Registration: Registering your device is a simple and convenient process within the Touch ‘n Go eWallet, allowing you to do it anytime, anywhere, with just a few taps.
- Cost Saving: Repairing or replacing a phone can be expensive, but with Swap Protect, you can use your devices with more confidence, knowing they are protected against accidental damage.
- Peace of Mind: Authorized repair centers use genuine parts and skilled technicians to ensure your device is repaired correctly and safely. This maintains your warranty and ensures your device’s optimal performance after the repair.
- Extended Device Lifespan: Timely repairs for cracked screens and accidental damages can prolong the overall lifespan of your devices, allowing you to use them without disruptions.
- /Flexibility: You can choose between a 7-day or monthly plan, and you have the option to cancel the plan at any time.
You can access Swap Protect as ‘DeviceCare’ under the GOprotect feature in the Touch ‘n Go eWallet. The service is available for eWallet users on Android, iOS, and Huawei AppGallery, and it’s easy to register and affordable, with plans starting at just RM1 per week.
