In the classic children’s movie ‘The Princess Bride,’ one of the characters utters the phrase, “You keep using that word. I do not think it means what you think it means.”

It’s freely used as a response to someone’s misuse or misunderstanding of a word or phrase.

“Response Automation” is another one of those phrases that have different meanings to different people. It’s bantered around by the security vendor community so much that its precise meaning, when used, is unclear.

Many vendors throw the term out without explaining exactly what they mean by the phrase. One vendor’s response automation might, and often do, perform very differently from another vendor’s response automation capabilities. But, hey, they have “response automation!”

A recently published guide is meant to make sense of Response Automation (Download here). It discusses the evolution of response automation and distinguishes five increasingly capable levels of response automation available today. The guide will help you understand exactly what is meant when someone offers response automation, as well as the questions to ask to help clear up any confusion.

The five progressive levels of response automation

The…

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