In its continuous drive towards supporting industry digitalisation, Celcom Axiata Berhad (Celcom) paves the way for an accelerated digital adoption among Malaysian Small and Medium Enterprises (SMEs) with simplicity, flexibility and affordability. With Celcom Business Suite™, the one-stop SME digital kit, SMEs can now rapidly transform and optimise their business operations.
Celcom’s participation as a Technology Solutions Partner with Malaysia Digital Economy Corporation (MDEC), enables Celcom Business Suite™ offerings to qualify for the SME Business Digitalisation Grant. The grant, introduced by the government in Budget 2020, offers SMEs a 50% matching grant of up to RM5, 000 for any subscription of digital services such as electronic Point of Sales (e-POS), Enterprise Resource Planning (ERP), electronic payroll system, Digital Marketing, Procurement, e-Commerce and Remote Working.
Celcom Business Suite™ offers multiple digital solutions for SME businesses such as cloud-based e-POS, electronic payment, digital marketing solutions and additional productivity tools such as tablets and Microsoft Office365. This comprehensive end-to-end service enables businesses with all the right digital solutions, tailored to simplify digitalisation of smaller scale businesses. By offering easy and simple solutions, SMEs would not need to source for digital solutions from multiple providers. Celcom Business Suite™, the one-stop SME digital kit, offers solutions such as:
1. Celcom SafePay Electronic-Point of Sales (e-POS):
A cloud-based POS system that offers simplicity and is perfectly suited for small, of brick and mortar businesses.
It offers the capabilities to manage contents related to menu, manage employee check in and checkout times, enables retailers to build a better customer relationship through implementation of loyalty programs, targeted promotions and voucher. It also enables retailers to accept card transactions when paired with the existing Celcom SafePay mPOS, a mobile Point of Sales (mPOS) terminal.
2. Digital Marketing with OMNI Communication:
A single web portal that enables a wide reach out to customers across all channels; SMS, email, Push notification, and chat apps.
3. Data connectivity and mobile device bundle:
Riding on Celcom’s widest 4G LTE network, SMEs can now get their business operations connected seamlessly online. With each subscription, a data plan of 20GB monthly and a tablet is offered to SMEs, together with a postpaid line that offers unlimited calls and 20GB mobile data.
Furthermore, Celcom Business Suite™ offers business owners the flexibility to choose and customise add-on services based on their business requirements. With every Celcom Business Suite™ subscription, customers can opt for Microsoft Office365 or market their business digitally with Location Based Advertising (LBA) at affordable prices.
Local SMEs may register their interest with Celcom Business Suite™ at https://www.celcom.com.my/support/contact-us#business_contact_form and experience a simplified digital transformation for their businesses. Over 200 Celcom dealers and channel managers nationwide are ready to assist SME business owners when they register with Celcom.
As consumers have more dependencies on online services and e-commerce, Celcom will uphold its role to introduce new digital skills and expertise, promoting relevant technology related awareness through knowledge sharing and skill enhancement programmes. Together with MDEC and its technology partners, Celcom is working towards the co-development of multiple digital programmes for SMEs.
Azlan Zainal Abidin, Chief Enterprise Business Officer of Celcom Axiata Berhad said as SMEs face a challenging business landscape with rising concerns of business sustainability, cost and operational efficacy, Celcom offers business owners the unique opportunity to digitally transform their businesses with its one-stop SME digital kit, Celcom Business Suite™.
“By leveraging on our capacity, expertise, innovative services, and business network, Celcom is ready to meet the digital needs of SMEs with our wide range of services, as well as to upskill these entrepreneurs with digital business acumen through unique programmes.
“With over 30 years of standing together with Malaysian businesses and the widest 4G LTE network nationwide, Celcom continues to bridge digital innovation across industries and drive rapid digitalisation adoption, elevating the nation’s digital ecosystem. We also applaud the government’s initiative and encourage Malaysian entrepreneurs to take this opportunity to transform and digitally empower their businesses, creating a sustainable ‘win-win-win’ digital ecosystem,” he added.
Celcom’s collaboration with MDEC and other agencies will also see the provision of various platforms for SMEs to enhance their businesses through programmes such as webinars, online training sessions, and outreach programmes.
To date, Celcom has actively participated in programmes that focused on essential discussions for SMEs to evolve and rebound, during these challenging times. These programmes include the most recent ‘SME Unplugged – 100 Go Digital’ webinar series, organised by MDEC and Wordlabs.
For more information on Celcom Business Suite™ or wide range of product and services, latest updates and offerings from Celcom, please visit www.celcom.com.my .
