U Mobile is in full support of the government’s call to all Malaysians to ‘Stay Home’ in this period of movement control. With so many people spending these two weeks at home, the telco would like to assure its customers that it is committed to make it easy for them to stay connected whilst at home.
U Mobile highlighted that it has always been a data-centric telco and in times like these they know their customers will need reliable, consistent and sufficient data to help them tide through the days and to keep track of the developments of the COVID-19 virus. Whether they are working from home, sharing their hotspot with a family member or having a video call with a loved one who is based in a different location, data is central to all these connectivity needs. Hence, the telco wants to assure Malaysia that U Mobile stands by their customers and it will do its best to make it easy for everyone to stay connected.
These are the following measures that U Mobile has put in place to help Malaysians stay connected when they are at home.
- Free calls to the national and state-level Crisis Preparedness and Response Centre hotlines
- Free double hotspot data quota for customers of their prepaid GX38 plan and postpaid GX50, GX68, Unlimited HERO P99 and Unlimited HERO P139 plan starting 19 March 2020 via the telco’s The Hottest Spot campaign
- GoPayz, the standalone universal e-wallet developed by U Mobile, is offering discounts or rebates for food deliveries and daily essentials
For more information about the above initiatives, please visit www.u.com.my or www.gopayz.com.my, and follow U Mobile on Facebook (www.facebook.com/umobile) and Twitter (@umobile).
Customers are also encouraged to download the MyUMobile app for the latest updates and also to top up, pay bills or check their account balance.
