Microsoft has just lately found a bug in Windows 10 May 2019 Update affecting the Surface Book 2 outfitted with Nvidia’s discrete graphics processing unit, also referred to as dGPU.
The software program big says that after putting in this newest Windows 10 characteristic replace, the graphics compatibility bug may trigger some video games or apps to crash on the Surface Book 2.
“Microsoft has identified a compatibility issue on some Surface Book 2 devices configured with Nvidia discrete graphics processing unit (dGPU). After updating to Window 10, version 1903 (May 2019 Feature Update), some apps or games that needs to perform graphics intensive operations may close or fail to open,” the corporate explains.
Surface Book 2 blocked from set up model 1903
As a consequence, Microsoft has determined to set a brand new improve block on the Surface Book 2 with the stated {hardware}, so these gadgets would not be provided the improve to Windows 10 May 2019 Update.
“To safeguard your update experience, we have applied a compatibility hold on Surface Book 2 devices with Nvidia dGPUs from being offered Windows 10, version 1903, until this issue is resolved,” Microsoft says.
Surface Book 2 models which have already been upgraded to Windows 10 model 1903 and are hitting this subject can flip to a relatively easy momentary workaround. Microsoft recommends customers to reboot their gadgets or to go over to Device Manager and scan for {hardware} modifications.
However, this solely fixes the issue for a restricted time. Microsoft doesn’t suggest Surface Book 2 house owners to manually replace their gadgets to Windows 10 May 2019 Update utilizing the Media Creation Tool or some other technique.
In the meantime, a repair is already in the works, and it must be revealed in an upcoming launch. An ETA hasn’t been offered simply but by the software program big.
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