Microsoft Confirms Another Black Screen Bug in Windows 10 May 2019 Update

Microsoft is at the moment releasing Windows 10 May 2019 Update, or model 1903, to gadgets internationally, and the rollout advances in waves, as the corporate needs to seek out each little bug and repair it earlier than it hits a major variety of computer systems.

One such situation that the software program large is already investigating impacts Remote Desktop connections, as some customers complained that distant connections to their different gadgets find yourself with a black display.

A dialogue thread on Microsoft’s Community boards (through WL) signifies that connecting to a Windows 10 model 1903 with RDP generates a black display on the monitor no matter the kind of connection used. Switching to LAN or VPN connections doesn’t assist both, and customers declare that regardless of the black display, enter continues to be obtainable, because the mouse and keyboard reply appropriately.

The downside first appeared in May, shortly after Microsoft began the rollout of Windows 10 model 1903, however a repair is but to be launched.

Bug already beneath investigation

Microsoft engineer Denis Gundarev explains that it’s all due to previous show drivers on some drivers, and that the problem is already being investigated at Microsoft.

“Display drivers report some of their capabilities upon load. In previous Windows versions this reported data wasn’t used or verified. Because of that, some of the old versions of the legacy display driver may report invalid data and it would be ignored. Starting with Windows 10 1903 RDP uses this data to initialize the session,” he posted.

“The best option is to install an updated display driver from the hardware manufacturer. If the new version is not available, you can workaround this by disabling the problematic driver in the device manager.”

Installing newer drivers, if obtainable, ought to assist take care of the bug, however Microsoft says it’s additionally investigating and supply additional particulars when it finds a method to right the issue.