Telekom Malaysia (TM) have announced a new offer called ‘Thank You Surprise’.
The Malaysia’s Broadband Champion said ‘Thank You Surprise’ is an appreciation campaign for all TM loyal customers from the residential segment who have subscribed to Telekom Malaysia services by 28 February 2017.
It also said the campaign is part of TM’s initative under Broadband Improvement Plan in conjunction with the Prime Minister’s announcement during Budget 2017 last year.
The PM’s exact words as below:
“I’m pleased to announce effective January 2017, fixed line broadband service providers will offer services at a higher speed for the same price.
“For example, a subscriber of 5 megabytes per second package at RM149 will enjoy a package with twice the speed, which is 10 megabytes per second.
“Within the next two years, for this package, the speed will be doubled with the reduction in prices by 50%,” he said.
However, it appears not all existing TM Unifi and Streamyx will be enjoying the double speed offer at the same price. It also seem these customers may not enjoy a speed upgrade at all. Most of these uses are offered the options below:
- Monthly RM10 Unifi/Streamyx bill rebate for 12-months if they subscribe to Telekom Malaysia’s webe mobile at RM79/month
- Free HyppTV Pack for 12-months
- GEMFIVE Coupon
Muhammad Isyraf Imran User streamyx x dilayani dengan baik…Dan la dah bayar sampai rm100 lebih tapi speed pala bana 8mbps ja lepastu sembang kata surprise pala bana apa…Bodoh tul….thailand indo speed semua 10 mbps keatas bawah rm200 dah malaysia rm140 8mbps camni ja….please la kasi fair sikit ngn user streamyx ni dok agungkan user unifi ja…depa dapat speed lawa tapi bayar mahal2 xdak guna gak…dengan gst pak jib lagi…tolong la kalau nak jadi company yg berjaya please la fair equally user streamyx and unifi…
Gary Chow I paid for Unifi and you give me this??
Jia Yong Chew If you’re not capable to provide higher speed, cut the broadband fee! What on earth you have the right to lure subscriber to purchase more products as ‘token of appreciation’?
I suggest you to change your tagline from ‘maker of tomorrow’ to ‘bloodsucker now and tomorrow’
matt_rix This is not a thank you surprise.
This is a we will make you wait until 25th of Jan to tell you to subscribe to EXISTING WEBE OFFER and cut only rm 10 from your current bill surprise.
This is a screw you streamyx users surprise
pijat_xx Just got my free upgrade to 50Mbps… Nicee..
Amizan Ali TM, saya tak nak hypptv jumbo pack ke, webe ke. Saya nak free upgrade ke 50mbps seperti mana yg di announced di Bajet 2017.
Phang Ching Wooi whatever TM offer, if its not lower the package price or faster speed, please don’t accept it.
Jason Jacob Mana janji nak gandakan speed ni tm……
Ee Wen Huey streamyx what surprise?no speed upgrade?
Khairy Bin Ismail Moment of silence Everyone Connects nice…
Era Hykali Really unfair for streamyx user..TM syarikat yang sangat tamak!!
S Tajul Malik based on 2017 budget, DS Najib announced free upgrade for fixed broadband. Streamyx is also a fixed broadband. So streamyx and unifi users should be treated equally and get the speed upgrade. If TM is not able to upgrade the streamyx speed, then reduce the price.
Syazwan Ghafar Check for my suprise,and I only get free Jumbo Pack or subs Webe and get rm10 off on TM bills..WTF????So I need to subs Webe first and then I only get RM10 off..TM should revise the price for anyone who didn’t get any free upgrade..TM are very fxcking lucky because TM the only ISP that monopoly entire Malaysia for home internet..
Phang Ching Wooi We don’t want webe, coupon, vod.
Upgrade the speed and lower the price. #streamyxusersunite
Mohd LuqmanulHakim Bin Rosli tm not treat customer equally… u think only unifi customer pay bill!!!! #streamyxuserunite
Bluez Skyz naper tm x adil.. dari dulu lagi trasa benda nie. .org lain dpt pakej 4mbps hanya 88 ringgit.. promo konon.. sdgkan saya dah langgan tm steramyx 4mps 140 + gst 10 sejak dari 3 tahun dulu.. beza sampai rm 50 ++ sebulan.. jika tm x monopoli ( talian stabil) tentu pengguna lain dah memilih syarikat lain
Blake Beh Nobody wanted these WeeBoo garbage, shove this shits back into your ass TM, #streamyxuserunite
Chester See Useless surprise .. useless .
Hey tm … give rebate or speed upgrade lah .. RM 140 for a 4mbps streamyx .. with gst .. 149.00 .. super expensive . we streamyx user do not want voucher , webe and hypptv .
Lim Jun Shing who want this kind of rubbish surprise ?
CKKwan I am on VIP20, but my options are:
1. Get HyppTV Family package, or
2. Subscribe to Webe and get RM10 discount
These options are really sucks.
s2000c Unfair promotion and infrastructure for Unifi js unavailable for my area . Thank you surprise is unfair treat to streamyx user compare with Unifi user .
1.streamyx paid more price compare to Unifi in term of the per mb download and upload .
2. Service of Unifi unavailable in my house area.
3. Some streamyx user got the promotion of rm88 for 4mpbs for some state .
4. Charge for the billing if late .Rm30 for service indoor .
5 unfair promotion and misleading for hypptv . Bundle mean basic channel only
6 never inform there is term of 24 month .
Thanks
File a complaint to cfm.
Everdying ya screw tmnet…offering stupid webe.
westlife Conclusion: both streamyx and unifi pro existing users get screwed gao gao.
khainiz94 We are definitely being screwed so much by TM this time. I am really pity for those subscribe 100 Mbps paying at 329. That is so much worse than those 30 and 50 Mbps users. Paying high price but get shit surprises.
shinchan5347 So the surprised are webe and hypptv package?Ni such things like free upgrade?
kae7 A shit ‘surprise’
1Mbps Streamyx user here. Only entitle to subscribe Webe for RM79/month + RM10 off for Streamyx bill
Bloody shit
gordon.engineer I got the same. Means no free speed upgrade? Btw, my currently package is advance 30mbps. A s s h o l e TMnut.
-oc-gassa i alse get hyptv package only.. damn it………. where is 50mbps free upgrade…
mattsynyster Yeah same wtih me, TM jibai…nothing for streamyx, its not my fault not getting unifi, it is just my area yet to have coverage although its freaking 2017 already!!! 7 years after launched still no coverage..
matt_rix 12 MONTHS ONLY. I AM SO MAD RIGHT NOW
khainiz94 Stupid TM. At least as a goodwill gesture reduce the price for God sake. But all those UniFi users get free speed upgrade yet at the same price. Us Streamyx users are being treated like shit. I am paying for meagre 4 Mbps at RM140. Plus with high ping and unstable speed during night, it makes me in hell to use the Internet.
And no thanks for the so called thank you surprises. Have to pay for another service Webe to get only RM10 discount and no other free gift.
We Streamyx users are paying the service for upgrade for UniFi users and us being left behind.
Anhero I am on 30Mbps Unifi and got screwed too. The two “replacement deals” are really a joke.
ahpaul82 This call surprise?
Kiri Minal #STREAMYXUSERSUNITE @TMConnects this is the surprise? Fxck you TM. Fxck you all. Fxcktards!!
Dino #StreamyxUsersUnite big surprise from TM! No free upgrade, and asking to pay even more for Webe. Well done TM.
Ced Macam ni rupa “surprise” TM kecohkan tu ? Ingatkan speed upgrade ke, bayaran kurang ke. Marketing bullshit
Azlan L Expected a free speed upgrade for streamyx from TM thank you surprise. Instead got a fxcking webe deal. No thanks.
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