Every RM1 top up is equivalent to 1 day of active period. The maximum active period at any one time is 365 days. Example RM30 = 30 days of validity.
Where to Reload/Top Up U Mobile Prepaid?
1. U Mobile Service Centres:
Berjaya Times Square Store
G17, Ground Floor,
East Wing,
Berjaya Times Square,
No. 1, Jalan Imbi,
55100 Kuala Lumpur.
Operating Hours: 10:00AM – 10:00PM (Monday – Sunday)
AEON AU2 Store
G11, AEON AU2 Shopping Centre,
No. 6, Jalan Taman Setia Wangsa,
AU2, Bandar Baru Ampang,
Mukim Ulu Kelang,
54200 Kuala Lumpur.
Operating Hours:
10:00AM – 10:00PM (Sunday – Thursday)
10:00AM – 10:30PM (Friday, Saturday and Public Holidays)
Sunway Pyramid Store
Lot F1.26, 1st Floor,
Sunway Pyramid,
No. 3, Jalan PJS 11/15,
Bandar Sunway,
46150 Petaling Jaya,
Selangor.
Operating Hours: 10:00AM – 10:00PM (Monday – Sunday)
One Utama Store
LG313C, 1Utama Shopping Centre (New wing),
1, Persiaran Bandar Utama,
Bandar Utama,
47100 Petaling Jaya,
Selangor.
Operating Hours:
10:00AM – 10:00PM (Monday – Thursday)
10:00AM – 10:30PM (Friday – Sunday)
Tropicana City Mall Store
Lot L2-45, Tropicana City Mall,
No. 3, Jalan SS20/27,
47400, Petaling Jaya,
Selangor.
Operating Hours:
10:00AM – 10:00PM (Monday – Sunday)
Taman Molek , Johor Baru Store
Ground Floor,
No. 73, Jalan Molek 1/29,
Taman Molek,
81100 Johor Bahru,
Johor.
Operating Hours:
9:00AM – 5:30PM (Monday – Friday)
9:00AM – 1:00PM (Saturday)
Closed on Sunday and Public Holidays
Queensbay Mall, Penang
2F- 33A & 35 (2nd floor),
Queensbay Mall,
100, Persiaran Bayan Indah,
Bayan Lepas, 11900,
Pulau Pinang.
Operating Hours:
10:30AM – 10:30PM (Monday – Sunday)
For the rest of the service centres, refer here- https://www.u.com.my/service-centres
2. Internet Banking (Reload via the bank website)
– Al Rajhi Bank
– Alliance Bank
– Ambank
– Bank Islam
– Bank Mualamat
– Bank Rakyat
– BSN
– CIMB Clicks
– Hong Leong Bank
– Kuwait Finance House
– Maybank
– Public Bank
– RHB Bank
– Maybank
– Public Bank
3. Top up via Bank ATM Machine
– BSN Bank
– CIMB Bank
– Maybank
– RHB Bank
– UOB Bank
– Public Bank
4. Where to buy soft PIN Vouchers/Card:
– Cosway
– ePay
– myNews.com
– Pelita
– POS Malaysia
– Restoran Ali Maju
– Petrol Stations: BHP, Caltex, ExonMobil, Petron, Petronas, Shell
– Pharmacies: Guardian, Watsons
– SenHeng
– 7 Eleven
– 99 Speedmart
– Courts
– Econsave
– KK
– Giant
– Tesco
– The Store
– Lotus
– Parkson Grand
How to top up once you have the code:
Via call:
1. Open your phone dial pad Key in *138*(14-digit top up no)#
For example: *138*11223344556789#
2. Press call and wait for confirmation.
Via SMS:
1. Open your SMS and Key in the 14 digit top-up number
For example: 112233445567892
2. Send to 22128 and wait for confirmation